Updated 10/22 • Postal Micro Rigs

Information & Disclaimer

INFORMATION

Ordering & Availability

New glass is generally added to the store page every 1-7 days. The Heady Hawaii Instagram (@headyhawaii) and Facebook accounts are used to let people know the instant the store is updated by posting pics and info. There is also a bar at the top of the website which details the most recently updated items.
You do not need an account to order from this site. The option to create an account will be given during the checkout process.

Payments, Security & Confirmation

You can choose from the following payment methods: American Express, Visa, MasterCard, and Discover. 

We also offer payment by Money Order. It must be post marked within 2 days of purchase date. We will contact you with full instructions. Please mail money order to: PO Box 12003. Honolulu, HI. 96828.

This website's shopping cart includes an 128-bit SSL certificate to keep your information secure – the same level of encryption used by large banks around the world.

After you have placed an order you should receive a confirmation email to the address you provided during check out. Heady Hawaii will not be held liable for items shipped to incorrectly given shipping addresses. Please verify that your information is correct in the confirmation email after you've placed an order.

You will also be emailed an ID Verification email to determine if you are of legal age to purchase Tobacco products for the State/Region that we will be shipping to. 

Also please note, we reserve the right to refuse service/goods.

Shipping, Handling & Insurance

Most orders are typically shipped within 2 business days. In most cases, after your order reaches the post office, it will take anywhere from 2-6 days to reach their final destination. We ship USPS First Class (4 business days) or 3-Day Priority Mail (3 business days) for free! If you wish to upgrade shipping speed to USPS 2-Day Express mail, please contact us (email, call or DM on instagram). All orders include a tracking number which is e-mailed automatically upon shipment. 

Each order is packed with extreme care, with bubble wrap, packing peanuts as well as double boxing when necessary. All rigs come with a brand new Pelican hard case for free. Some high-end pendants and dry pipes may also include a Pelican. Please view the item's information to check if one is included. We take shipping seriously and strive to offer the most secure shipping possible. If your order has arrived damaged, please contact us immediately (see Retun & Privacy Policy).

International Shipping

We also ship internationally to Canada, the UK, Israel and Australia. Contact us about shipping to countries not listed above.

Return & Privacy Policy

There is a small window to cancel your order before it is shipped.  All order cancellations are subject to a 20% restocking fee, and must be made before 12:00PM PST the day after the order is placed.  Otherwise all sales are final.

If any damaged items are received, please immediately take photos of the package and all contents.  Email us these photos with any other pertinent information no more than 24 hours after receipt of your delivery.  Any items that have been used or are not in their original condition may not be returned.

You can email your photos/info to headyhawaii@gmail.com to initiate the return process. Should you choose to select an item we currently have available, turn around time should be within 7 - 10 business days.  If a replacement or repair is required, the process may take anywhere from 10 - 45 business days, based on the scenario.

We do not share any of the information we collect regarding your order and we ensure that all information collected is strictly confidential.

Disclaimer

If purchasing our products is not in accordance with your local laws, do not attempt to purchase them from this website. By purchasing from this website you are expressly stating that the sale and delivery of glass products is in accordance with the laws governing your city or state.

If you are under 21 you can not purchase glass products from Heady Hawaii. By doing so, you hereby acknowledge that you do so under false pretenses and against the operators of this website.

The glass on this site is intended to be used with legal smoking products only. Our products are NOT intended for illegal drug use. By purchasing from Heady Hawaii you acknowledge and agree to this legal disclaimer. You are aware that all of our products are sold for Tobacco and/or other LEGAL smoking use and confirm you will use them solely for such legal purposes. You agree we are not liable for any harm that may occur to you when you use these products.

You personally take full responsibility for the product(s) you purchase. If importing and/or owning smoking accessories is illegal in your state, city, county, or country, Heady Hawaii accepts no responsibility as to verify the legitimacy of the order before accepting it. We will not reimburse you should any products be kept or destroyed by authorities.

Conditions of Use

By using www.Heady-Hawaii.com, you agree to the conditions stated above.

 

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